Welcome to East Lindsey Medical Group:

East Lindsey Medical Group provide Doctor’s surgeries in Louth and Tetford, as well as a number of services including routine appointments, urgent appointments, Asthma Clinics, Ante-natal & Post-natal Clinics, Phlebotomist, Blood Pressure monitoring, COPD and Spirometry, Diabetes Management, Family Planning, Vaccinations & Immunisations and much more.

From here you can find out information about the Louth branch and the Tetford branch of East Lindsey Medical Group including contact details, surgery times, patient information, services, GP's, our Charter, complaints procedure and news.

As part of our commitment to developing a new generation of medical professionals we have teamed up with Lincoln Medical School. Please be aware that medical students may be present in the Practice from time to time. We will inform you of this via a notice at reception and in the waiting room. If you do not wish to have contact with a medical student or have a medical student present at your consultation, please inform any member of the Practice team and we will respect your choice. 

 

 

 Flu season will soon start at the end of September. We will advertise this to let you know when you are invited to have your vaccine. 

 

 

Text System: 

The surgery is adopting a new system from Monday 19/4/21 which will allow the surgery to contact patients via their mobile phone. We will only be able to do this, if you have consented to receive sms messages. Patients can even respond to these messages. The aim of this is to support new ways of working and help reduce the number of telephone calls.  

 

 

Patient Update:

Some routine appointments are being booked for clinics such as blood test, blood pressure, smears, dressings, asthma clinics, medication reviews & CVD clinics. If you would like to book into any of these clinics, please ring reception after lunch time where possible.

If you wish to book to see a clinician, patients must ring on the day where their phone number will be taken,  and a clinician will ring them back in the first instance to action appropriately.  

If you are coming into the surgery because you have been given an appointment, we ask that you wear a face covering, use hand sanitiser and keep the 2-metre distance. Thank you.

 

 

Relocation of Meridian Medical PCN Enhanced Access Hub:

 

As you may be aware, East Lindsey Medical Group is part of a group of four GP practices known as Meridian Medical Primary Care Network (PCN), who all work together to improve the health and wellbeing of over 30,000 people in Louth, Woodhall Spa, Tetford, North Somercotes and Manby.

We currently offer an Enhanced Access service where routine appointments are available outside of the practices core opening hours of Monday to Friday 8.00am – 6.30pm.

We currently provide 50% of our Enhanced Access service from County Hospital Louth where patients can access appointments Monday to Friday from 6.30pm – 8.00pm and 9am – 5pm on Saturdays. The remaining 50% of these appointments are provided from each GP practice within the Meridian Medical Primary Care Network.

We would like to announce that we have submitted proposals to NHS Lincolnshire Integrated Care Board (ICB) to relocate the Enhanced Access service we provide from County Hospital Louth to the Greta Ross clinic at East Lindsey Medical Group in Louth.

The Greta Ross clinic is approximately one mile from County Hospital, Louth, and has adequate parking available at the times in which the service would be open. The service would continue to offer the same range of appointments, albeit from a different location.

The PCN is proposing to move the service to a GP practice location, rather than a community hospital site.

As part of the process, we have launched an engagement exercise so we can gather feedback from patients on our proposal. The exercise will run until midnight on Sunday 10 September 2023.

You can do this as follows:

Complete our online survey

Alternative please call 01507 430428 to complete the survey with a member of our team.

PLEASE NOTE:

In addition to the appointments currently offered from Woldside, Enhanced Access appointments are also available from each GP practice within Meridian Medical PCN. These appointments will continue as they are and are not included as part of this process.

 

  

Are you planning on going abroad?

 

  If you are needing vaccinations for your holiday, you must allow a minimum of 6 weeks notice to book in with our travel nurse. Thank you

Covid Status:

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available through the NHS COVID Pass service from: 

• the NHS App which you can download from app stores 
•  the NHS website 
•  119 - by requesting a paper letter

You will need to register to use the online services if you have not already. It may take more than a week for your identity to be checked and verified.

If you cannot access the online services, and you have had both doses of the vaccine, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel outside the UK in the near future,  and have had your second dose more than 5 working days ago. It may take up to 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.

When you're planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.

 

How can patients order their repeat medication?

Patients can order by:

Online ordering system *

Order via their chemist

Order face to face at the dispensary hatch

Use the repeat counter foil list & send into the surgery

  * If you would like an online password, you  will need to pop into the surgery and bring photo ID and we will happily print your password for patients aged 18 and over. 

 

Phone system:

The phone system has recently been updated. We encourage all who can, register for online services where possible, to allow the phone lines for patients that do not access to this. Please note that the dispensary now take phone calls for those who cannot use any other suggested ways to order their repeats:

Newmarket site: 

You can dial the surgery number 01507 603121 and press option 1

 

9am - 11am and 2pm - 5pm (except Thursday pm)

 

Use of fax machines have now all stopped

Tetford site:

 

 

 

 

 

 

  

 Important update about deliveries:

 

There is a surge in this provision, which is free of charge, please be understanding and reasonable as the team are doing their very best during this period.

The criteria is:

The patient is house-bound, has no family or friends to collect for them

 Signature is required on each delivery, so you must be in and come to the door promptly

Order once a month, 7days prior to running out of medication

Any acute items will be delivered at the next delivery slot, this may not be the same day

If you wish to have this service, you will need to fill in a sign-up form. Speak to the dispensary team if you are interested.

Thank you

Are you a patient that collects your prescriptions in town?

Have you signed up at your chosen chemist?

As of MARCH 2020, all patients should choose a chemist to send any Electronic Transfer of Prescriptions.

electronic prescriptions on the NHS.UK website.